Legal Notice


13 quai de la joliette 13002 MARSEILLE

Tel :

Capital social : 5 000 000 euros

Siret : 339 834 178 00016

RCS Marseille : 339 834 178

N° TVA intracommunautaire : FR 51 339 834 178

Directeur de la publication : Guillaume VIDIL

Hébergeur : MARFRET, 13 quai de la Joliette – 13002 Marseille

Concepteur : PERFEO, 26 Rue Grignan – 13001 Marseille

By accessing this website you accept, without limitation, the following legal terms and conditions.

MARFRET may, at any time and without prior notice, modify these legal terms. By accessing this website, you accept these modifications.

MARFRET may, at any time and without prior notice, change or update the information contained in this website as well as the services detailed therein.

Unless otherwise specified, all information, articles and pictures and graphics are protected by copyright and cannot be used without prior written agreement from MARFRET.

MARFRET or any third party connected with MARFRET  shall in no case or no event be liable for any direct or indirect damage, connected with or derived from accessing this website and/or using the information contained therein.

MARFRET intends to update this website regularly. However, no representation is made or warranty given (either express or implied) as to the completeness or accuracy of the information it contains.

By giving information on this website, you agree that it can be given to an interested party solely for sales purposes, and that MARFRET will not be liable for any direct or indirect loss arising from wrong or unjustified transferal of information to a third party, nor for the unauthorised access of any third party to this information. Equally, MARFRET will not be liable for any inaccurate or confidential information provided in the framework of this service.

Any data, comment and/or suggestion that each user contributes to the MARFRET website will become the property of MARFRET and may be used, without restriction, within the scope of the MARFRET Group’s activities. These comments and/or suggestions will not be treated as confidential.

In no case or no event, shall MARFRET, its subsidiaries, affiliates, partners, agents, representatives, and any person involved in the elaboration of this website, be liable for any decision made or action taken after consulting this website, or for any direct or indirect loss, including but not limited to sales, loss of profit or information, incurred from accessing this website and/or acting on the information contained therein.

MARFRET will not be liable for any damage resulting from a computer virus. Nor will it be liable for any damage resulting from unauthorised access by any third party to any information, data or access code contained in this website.

Password protected areas on this site are available exclusively to authorised people. Any unauthorised person accessing these areas will be prosecuted.

This website is protected by French law. Any dispute arising in relation to its use will take place under French jurisdiction


GDPR charter

The Compagnie Maritime Marfret (“MARFRET”) may need to collect your personal data when you use our website.

The General Data Protection Regulation, or GDPR, came into force on 25th May, 2018 .

To ensure your rights are better protected, MARFRET, as data controller, undertakes to comply with this new legislation.

Please read this information notice carefully.



What personal data is collected?

The personal data collected are the following:

  • Identity and contact details (name, address, telephone number, e-mail)
  • Commercial data (contract / order / purchase / browsing history / services and products…)
  • Accounting data (invoices / payment data…).
  • Customer services data (call centre details, tickets…)



How do we use your personal data?

Your personal data are used for the purposes described below:

  • To ensure the carrying out of a contract to which you are a party or of pre-contract measures implemented at your request.
  • To send you newsletters and marketing information regarding our products and services

In all cases, your personal data are used for the legitimate goal  of developing our business in order to better serve you and fulfil your expectations.

This goal, however, cannot override the respecting of your fundamental rights and liberties. You may withdraw consent for your personal data to be used and stored at any time.


How long is your personal data stored?

Your personal data are stored for the period of time required to achieve the above-mentioned purposes and, where applicable, the period of time provided for by law.

Commercial and accounting data are stored for a period of 10 years, in accordance with French commercial law (Article L123-22 paragraph 2 of the Commercial Code).

We store marketing data for a period of 3 years from the date of collection. The data are erased at the end of this time period.

Commercial and contact data may be stored for a longer period in order to comply with applicable commercial laws.

Session cookies are deleted upon closing the browser window. Persistent cookies generally expire after 3 months or 2 years at the latest.


With whom do we share your personal data?

We only share your personal data with the following entities  and in the following cases:

  • With MARFRET Group companies: only authorized staff whose position justifies access to the information, for the purposes of internal audits, administrative management or invoicing, but also so that we can make sure that you receive the same service quality whatever the country in which you place an order.
  • With service providers acting on our behalf
  • Where we are legally required so to do or where it is necessary in order to comply with applicable laws, for example when responding to a court order.




Some information may be collected by way of cookies.

A cookie is a text file that records information about your activity on a website. There are several types of cookies:

  • Transient or “session” cookies, which are deleted when you close the browser window.
  • Permanent or “persistent” cookies, which record more permanent information on your computer’s hard drive.

Cookies can make website browsing easier by allowing the server to access certain information more quickly:

Session cookies may be used to make browsing easier and can be called up when you visit a website with which our site has certain ties (e.g. the website of an affiliated company).

Persistent cookies may be used when you add personal parameters to our website . Concretely, this can include recording personal data such as language preference, location, display parameters or even certain recurring data used each time you visit our website.

Using cookies is an effective method of improving the quality of our services in a way that is better adapted to your needs.

You can always block the use of these cookies. To accept or refuse the storing of cookies, you need to configure your Internet browser. In certain cases, refusing cookies may prevent you from accessing certain of the website features. You can configure your browser in the following way :

Microsoft Internet Explorer

  1. In the “Tools” menu, click “Internet options”
  2. Click on the “Privacy” tab
  3. Under “Settings”, select “Advanced” and set your cookie preferences


Mozilla Firefox

  1. Click on the icon to open the menu, then click “Options”
  2. Click on “Privacy and Security”
  3. Set your cookie preferences in “Content Blocking” and “Cookies and Site Data”.


Google Chrome

  1. Click on the icon to open the menu, then click “Settings”.
  2. Then click “Advanced”.
  3. Under “Privacy and Security,” click “Content Settings”.
  4. Click “Cookies” and set your cookie preferences.


Apple Safari

  1. Click on the “Safari” menu
  2. Click “Preferences”
  3. Click “Privacy” and select your cookie preferences


What are your rights?

At all times, you have:

  • The right to access your personal data
  • The right to have inaccurate personal data rectified and to have incomplete personal data completed.
  • The right to have your personal data erased
  • The right to restrict the processing of your personal data
  • The right to data portability: this is the right to receive the personal data provided to a controller, in a structured, commonly used and machine-readable format and to transmit those data to another controller.
  • The right to object to the processing or transfer of your personal data

These rights are pursuant to, and are applied in accordance with, the provisions of the above-mentioned European data protection regulation, without possibility of any extension of prerogative.

Lastly, you may at any time lodge an appeal with one of the supervisory authorities.


Protection of your personal data

We ensure that your personal data are adequately protected and will make sure we implement the technical and organizational security measures (including awareness measures and training schemes for staff involved in processing) to protect your data from any accidental or criminal destruction, accidental loss or alteration, unauthorized disclosure or access and from all other forms of illegal processing.

However, since the Internet is not completely secure, we cannot guarantee that the personal information stored or sent will be totally safe. We would encourage you to take precautions when using the Internet to access our website.

Changes to policy

Our policy may change to reflect changes in the way we process your personal data. We will ensure you are informed of any important changes. We will also publish a policy update on the website.

Contact us

In the event of any violation or complaint, or if you have any questions regarding the processing of your personal data, you may contact our data protection officer:

  • By e-mail:
  • By post: Data Protection Officer, MARFRET Legal Department, 13 Quai de la Joliette, 13002 MARSEILLE, France.

When you contact us, we may ask you for additional information to prove your identity. Once these checks have been carried out, we will process your enquiry and reply as soon as possible.