Ladies and gentlemen, Dear Customers and Partners,
In view of the current health crisis situation, our company MARFRET undertakes to participate in the fight against the spread of the COVID 19 epidemic while maintaining our level of service in strict compliance with the protection measures decided by the Government authorities.
Thus, MARFRET sets up as of today Tuesday 17th March 2020, an Activity Continuity Plan in order to maintain the best possible functioning of your import/export activities.
Our agencies remain fully operational with a permanence reduced to the strict essentials and our teleworking teams are at your disposal to answer all your usual requests (pricing, release confirmation, booking or loading confirmation, container tracking, and all other questions you might have).
Call transfers to our mobile lines have been programmed and we invite you to contact your local agencies at the usual numbers. Do not hesitate to email us for all your requests, we all have access to our messaging system.
For the time being and according to information transmitted by the Maritime Affairs, the European port terminals and container depots remain open at the usual times. Port calls and activities are maintained as land and sea logistics remain essential to ensure a good supply worldwide.
Our teams are at your disposal for any further information you may require.